Work at the Emporium

The Role

• Setting up the shop and displays before opening
• Serving and assisting customers
• Operating the till and handling payments
• Using computer and IT systems
• Replenishing and merchandising stock
• Keeping the shop clean, tidy and well presented
• Unpacking and organising deliveries
• Helping customers find costumes, decorations and accessories
• Providing friendly and enthusiastic customer service
• Assisting with the general running of the shop

About You

• IT literate and confident using computers and basic software
• Friendly, approachable and confident with customers
• Reliable, punctual and hardworking
• Comfortable working in a busy retail environment
• A team player with a positive attitude
• Flexible and willing to help wherever needed
• Able to work independently and use your initiative
• Previous retail experience preferred but not essential
• Ability to drive with access to a car may be advantageous, as you may need to travel between our sites

How to Apply

• Your CV
• A brief introduction explaining why you'd be a good fit for the role

If you're energetic, enjoy Halloween and love working with people, we'd love to hear from you! 🎃👻

Responsibilities

• Drive our company vehicles when requested
• Carry out deliveries and collections throughout Ireland and the UK
• Plan all journeys to ensure the shortest and most economical routes
• Adhere to schedules and deadlines for timely pickups and deliveries
• Liaise with customers to advise when en-route or to give an ETA for delivery or collection
• Deliver and pick up items, ensuring they are secure and remain in good condition during transport
• Load and offload deliveries of stock (includes moving and handling heavier items of furniture, etc.)
• Drive in inclement weather, although your health and safety will be prioritised and no unnecessary risks should be taken
• Assist customers with carrying items to their vehicles
• Assist with moving and handling of stock items at large house and building clearances
• Perform daily pre and post trip safety and operations checks on vehicles
• Conduct routine maintenance such as checking oil, tyre pressure and fuel levels
• Conduct routine maintenance and checks on forklifts such as water level checks
• Ensure forklift trucks are charged at all times
• Keep the interior and exterior of the vehicles clean and tidy
• Report any mechanical issues or damage to management immediately
• Run vehicles to garages for routine servicing
• Take vehicles to MOT
• Communicate with store and management regarding delays, issues or delivery status
• Ensure that all relevant paperwork such as insurance and breakdown contact details are kept in each company vehicle
• Provide excellent customer service at all times
• Receive and unload deliveries to the shop, sign for deliveries and unload goods manually or with equipment
• Inspect and check items as they are offloaded and unboxed, checking for damages or missing items against the shipping documents
• Store goods, moving them to the correct location in the shop or store
• Work with the shop and ecommerce teams to pick, pack and wrap for dispatch
• Maintain the warehouse, organising the existing space and continuing to keep it clean, tidy and organised
• Organise repairs and maintenance for other company equipment such as forklifts, telehandlers, etc.
• Carry out monthly ladder checks on ladders used in shop and warehouse. Ladders should have tags on them, be checked each month and marked up as safe. Any unsafe equipment should be reported and taken out of use
• This role can be physically demanding, involving driving and handling heavy goods

Criteria

• Must have C1 licence
• Forklift licence desirable
• Previous experience in a delivery/warehouse role preferable
• IT skills desirable
• Punctuality and good time management
• Comfortable working both independently and as part of a team